Our Customer Service

Always helpful, reliable and competent

Individual advice which is based on years of experience is the heart and soul of our customer care concept because this is where we have the opportunity to clarify all questions and queries immediately. It often is the simple answer to a question which makes you enjoy your bought product for years because it meets your needs and expectations. We see our advice as the direct route to your satisfaction - and that is very important to us.

Not sure whether it will fit? Maybe you need some assistance to find the right size for clothing or helmets. Looking for some technical parts for your bike? We can provide help to find compatible parts for your motorcycle. Our experts are at your side and ensure that everything will work as it should. Just give us a call!

POLO Online Shop: What's in it for you?

shipping service

  • Fast delivery (goods are usually dispatched in 48 hours within Germany)
  • Excellent availability of products (most items are in stock in our warehouse)
  • Personal advice
  • Risk-free shopping (you can return unused products within a month, no questions asked)

Shipping service

Bike Database

bike database

Find fitting parts for your bike by choosing your specific model. Our large database will find matching parts for more than 3500 different bike models.

To our Bike Database

Want to know more about us?

If you want to get to know us, please also visit the About POLO section of this website.

You can read our General Terms and Conditions for contracts with mail order customers hereFor further information on our company and this website, please also see our imprint