Data protection

1. Collecting and processing data

Everyone at POLO Motorrad & Sportswear GmbH takes the protection of your personal data very seriously, and when we collect, process and use it, we adhere strictly to the German Federal Data Protection Act and the German Teleservices Data Protection Act.

It is always possible to visit our web site without leaving any personal data. On our web site, we only collect personal data when necessary, for example if you place an order, use the "My POLO" section or the forum, enter a competition or contact us.

2. Protecting you personal data

The protection and security of the data are extremely important to us. That is why we use the SSL (Secure Sockets Layer) process to encrypt your data when you use the Online Shop. It is the most secure and widely used process on the Internet, and is always used when sensitive data is being sent.

3. Using and passing on personal data

We may pass personal data – collected during the ordering process or for sending catalogues and our latest offers – to associated companies, which will of course treat the data as confidential. In order to run our own credit checks, we may obtain credit information from SCHUFA, 65201 Wiesbaden (based on mathematical-statistical methods). Apart from the above, your data will not be passed to any third parties.

If you are registered in our system, our latest offers and other information about POLO will be automatically delivered to your home conveniently and free of charge. If you no longer wish to use this service, please contact us at the address below.

If you are using our free newsletter services, you can manage your subscription in the "My POLO" section or here. You can withdraw your agreement to receive the newsletter in writing at any time by contacting the address below, or you can remove yourself from the list here.

4. Using cookies

We use cookies on our web site. Cookies are text files that are stored by the browser on your hard disk. The files contain information about the Internet sites you have visited and the advertising you have seen. However, cookies can never be used to trace back to personal data such as your name, address, e-mail address, etc.
Cookies are used by Internet web site operators to check that you are authorised to view the requested information on a web site. You do not need to make changes to your browser settings to allow cookies to be stored on your computer. Because cookies do not present any security risk, your browser accepts cookies by default and usually stores them in a directory called “Temporary Internet Files”.
If you do not want cookies to be used by POLO Motorrad & Sportswear GmbH and associated operators and partners, you can disable cookies in your browser. Please consult your browser help system for more information.
If you accept our cookies, they will remain on your computer for 30 days unless you delete them sooner. Please note that if you disable cookies, you may not be able to use all the features of the web site and the service offered.

If you save your bikes permanently in our bike data base, the POLO website will set a cookie on your computer for 365 days. This cookie enables us to show you matching products for your bikes. Apart from that, the cookie also helps us to show you products matching your bike outside of our online shop.

5. Right of access and further information

Your trust is important to us. That is why we are always happy to explain how we handle your personal data. If you have any questions that are not answered by this data protection statement or if you would like to find out more about a particular aspect of it, please contact our service department any time (service(at)

If you apply in writing to the address below, we will be happy to provide details of the data stored about you.


POLO Motorrad & Sportswear GmbH
Polostraße 1
41363 Jüchen
Tel: +49 2165 84 40 200
E-Mail: info(at)
Send a message using the contact form

Registrable particulars

§ 81 para. 4 of Book X of the German Social Code in conjunction with § 4g and § 4e of the German Federal Data Protection Act stipulates that the data protection officer must make the following particulars available to everyone in an appropriate way:

That is why we have made our registrable particulars ("Öffentliches Verfahrensverzeichnis") available for download as a PDF file.


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