General Terms and Conditions

The conclusion of the contract takes place in the name of and on behalf of POLO-Expressversand Gesellschaft für Motorradbekleidung und Sportswear mbH, Polostraße 1, 41363 Jüchen (Registration Court AG Mönchengladbach HRB 12917; Tax ID No. DE 814723742), represented by its managing director Klaus Esser, and exclusively on the basis of these General Terms of Business.

The act of ordering is a binding offer. We may accept this offer at our option within 2 weeks, calculated from the submission of the offer (date of submission), by sending an order confirmation or by sending the buyer the ordered goods within this period. Otherwise, the offer is considered rejected. We reserve the right to reject orders that exceed standard commercial amounts.

You can pay by credit card of by paypal. Delivery terms and conditions are ex works, this means all transport costs and cost of packaging have to be beared by customer.
Forwarding charges differs from countries:

Denmark, Belgium, Netherlands, Luxembourg, Austria only for € 5.95 per delivery
Sweden, Finland, Great Britain, Spain, Italy  only for € 9.95 per delivery
Zypress, Czech Republic, France, Greece, Hungary, Ireland, Poland, Portugal onyl for € 14.95 per delivery
Estonia, Lithuania, Latvia, Malta, Slovenia, Slovakia, Romania, Bulgaria by only € 19.95 per delivery
Excluding isles and non EU-Countries

(1) Warranty: If the goods are defective at the time of transfer to the buyer, the buyer may at his option demand the repair of the defect or the delivery of a defect-free item as a supplementary performance. We have the right to reject the type of supplementary performance selected by the buyer, if it is only possible at unreasonable expense. The buyer's warranty rights comply with the legal specifications. The legal warranty term amounts  two years and begins with the delivery of the purchase item.

(2) Guarantee: We are additionally liable for manufacturing and material defects in the purchase item that first appear within the period of two years from the date of delivery. In this case, we have the right to select either the repair of the defect (remedy) or replacement. Defects occurring within the guarantee term as a result of typical wear and tear or excessive strain (fall, etc.) are exempted from the guarantee. The period of the above guarantee is three years for our NEXO® helmets and PREMIUM POLO-TEX® jackets and trousers. The guarantee does not apply to claims exceeding that period. The buyer’s legal guarantee rights to supplementary performance (remedy, replacement), compensation or withdrawal are not limited by this guarantee.

(3) The original purchase documentation is required for the assertion of guarantee or liability claims. The opportunity to otherwise prove the purchase of defective goods from us remains unaffected.

(4) Guarantee Performance and/or Guarantee claims are to be asserted against the company POLO-Expressversand GmbH, Polostraße 1, 41363 Jüchen.

We are not liable for contractually atypical or unforeseeable damages. Claims resulting from malicious intent or defective title, claims based on wilful or grossly negligent acts, and those damages that are compensable pursuant to the Product Liability Act remain unaffected by the above. 

We reserve the proprietary rights to the purchase item up until the complete payment from the contract.

The Law of the Federal Republic of Germany applies to all contracts formed with us. The Vienna-UN agreement on the international purchase of goods is excluded.